GENERAL SHIPPING

  • Orders ship Monday-Friday.
  • Some items may ship separately. You will never be charged more for shipping and handling than what appears at checkout.
  • Standard shipping is unfortunately not available for orders of more than 5 items due to our carrier’s weight restrictions

WHEN WILL I GET MY STUFF?

  • In-stock orders normally ship within 3-5 business days if express shipping is selected.
  • Standard shipping takes 7-10 business days

TRACKING

An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. Tracking is not available on International Economy.

RATES

For shipments to the contiguous U.S. (lower 48 states), the following shipping rates can be selected:

  • Standard (7-10 business days) - $7.00
  • Express (3-5 business days) - $18.95

*Processing Times: In-stock orders normally ship within 2 business days.

SHIPPING MULTIPLE ORDERS

Multiple orders placed on the same day cannot be combined and may ship separately.

SHIPPING TO MULTIPLE LOCATIONS

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

ADDRESS CHANGES

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing so please make sure you enter the correct details.

DOMESTIC (U.S.) SHIPPING / CONTIGUOUS U.S.

  • For orders to the contiguous U.S. (lower 48 states), we offer Standard Shipping and Express Shipping.
  • AK, HI, PR and PO Boxes
  • We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

INTERNATIONAL SHIPPING

We welcome all our customers from around the world.

COUNTRIES WE SHIP TO

  • United States
  • Canada
  • Mexico
  • Cuba
  • Puetro Rico
  • Venezuela
  • Colombia
  • Guyana
  • Ecuador
  • Peru
  • Brazil
  • Bolivia
  • Paraguay
  • Chile
  • Uruguay
  • Argentina
  • Japan
  • South Korea
  • China
  • Mongolia
  • Philippines
  • Vietnam
  • Thailand
  • Malaysia
  • Indonesia
  • Papua New Guinea
  • Australia
  • New Zealand
  • India

Country not listed?

We, sadly, can't ship to everyone and we would like to apologize for any inconvenience this may cause.

SHIPPING TO CANADA

For shipments to Canada, the following shipping rates can be selected:

  • Express (5-10 business days after *processing) - $23.95

*Processing Times: In-stock orders normally ship within 2 business days.

Please note that a $10 surcharge will be added to your total order cost for each item that is oversized and/or weighs 15 pounds or more. Products which have this surcharge are labeled on the page.

Also note that International shipments are generally subject to Customs Fees (taxes, duties, processing fees, brokerage fees, etc.) Orders placed to Canada using Express Shipping will be charged these fees during checkout. Please see below for more details

EXPRESS international shipping

  • Our Express shipping offers door to door tracking and packages normally arrive within about 5-10 business days after shipment.

INTERNATIONAL ECONOMY Shipping

  • International Economy Shipping is available for many (but not all) smaller, lighter orders
  • Orders shipped using Economy Shipping may take up to 15-18 business days for delivery; tracking is limited. Please note that orders shipped via Economy Shipping cannot be rerouted after shipment.
  • CUSTOMS FEES

    • Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
    • These fees are NOT included in your shipping charges,
    • We are not able to mark orders as "gifts".
    • We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
    • ILoveScienceStore has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.

    APO/FPO SHIPPING

    We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products cannot be shipped to APO/FPO addresses please email us if you are unsure. Unfortunately, we cannot supply tracking numbers for shipments to APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following.

    • The City must be entered as either "APO" or "FPO"
    • The State must be selected as either "AA" "AE" or "AP"
    • The country must be United States.
    • You must enter your Zip code
    • Always remember to enter your full name, grade, and PSC or unit number

    Please note: orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.

    NEED TO TALK WITH US ABOUT SOMETHING URGENT?

    Email us and one of our customer service professionals will come back to you.

    COMMUNICATE WITH US

    Our customer service team is available  Monday through Friday 8:30am – 6pm EST. If you submit a return form on a weekend day, our customer service team will contact you the following Monday.

    • *Holiday Closings:
    • 11/26: Thanksgiving
    • 12/25: Christmas Day
    • 1/1: New Years Day